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Privacy Policy

Privacy Policy

Introduction

Welcome to http://eco-friendly-collision-repair.dentrepair-talk.com! We are dedicated to creating a transparent and secure environment for our users, ensuring that your privacy is always respected and protected. This Privacy Policy explains how we handle the personal information of our visitors, users, and customers, with a strong commitment to adhering to international data protection standards.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at http://eco-friendly-collision-repair.dentrepair-talk.com.
  2. Any mobile applications or software services we offer.
  3. Online forms, surveys, and other interactive features on our platforms.
  4. All communications initiated by us with users, including emails, text messages, phone calls, and newsletters.

Please note that this policy does not extend to external links or third-party services accessed through our website. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy outlines our practices regarding the following:

  1. Account Management: When you create an account on our platform, we collect and store your user details, including login credentials and profile information.
  2. Transactions: We securely process payment information, financial data, and purchase history when you make a transaction through our services.
  3. Mobile Interactions: We may gather unique identifiers from your mobile device, such as IP addresses and mobile advertising IDs, to enhance your user experience.
  4. Location Services: With your consent, we can access your location data to provide personalized content and services.
  5. Feedback and Reviews: We encourage user feedback and reviews, collecting the information provided to improve our services.
  6. Social Media Integration: When you connect your social media accounts to our platform, we may access and collect data from those accounts (subject to their respective privacy settings).
  7. Product Interactions: Information about products you view, search for, or purchase is also collected to personalize your shopping experience.

Personal Data Collection

We collect several types of personal information to enhance our services and tailor our interactions with users:

  1. Account Information: This includes usernames, email addresses, passwords (hashed and salted), and profile pictures.
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are securely stored for transaction processing.
  3. Financial Data: We may collect banking information, invoice details, and tax-related data for financial transactions.
  4. Purchase History: Records of your purchases, including order numbers, items purchased, and quantities, help us improve our services.
  5. Mobile Device IDs: Unique identifiers like Apple IDFA or Google AAID enable personalized advertising and analytics.
  6. Location Data: We may track your location to offer location-based services and personalized content.
  7. Feedback and Reviews: Your comments, ratings, and reviews help us grow and improve.
  8. Social Media Profiles: Names, profile pictures, and public posts from connected social media accounts.
  9. Product Details: Information about products you interact with, such as viewed items, search queries, and added-to-cart data.

Cookies and Data Collection Technologies

We utilize cookies and similar technologies to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These ensure basic functionalities like login and account management.
  2. Preference Cookies: Customizing your website preferences, such as language settings.
  3. Analytics Cookies: Tracking website usage to provide insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We follow strict data retention policies in compliance with legal requirements and business needs:

  1. We retain personal data only as long as it is necessary for the purpose it was collected or as required by law.
  2. Once the data’s purpose has been fulfilled, we securely delete or anonymize it to protect your privacy.

Security Measures

The security of your personal information is a top priority:

  1. We employ industry-standard encryption protocols to secure data during transmission and storage.
  2. Our third-party processors adhere to strict security standards to ensure the protection of your data.

Children’s Privacy

We are committed to protecting children’s privacy:

  1. Our services do not knowingly collect or solicit personal information from individuals under 18 years of age.
  2. Parents or legal guardians who believe their child’s privacy has been compromised should contact us immediately.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate.
  2. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  3. Restriction: You may restrict or object to the processing of your data for specific purposes.
  4. Data Portability: Upon request, we can provide a copy of your personal data in a structured format.
  5. Objection and Non-Discrimination: You have the right to object to the processing of your data and be free from discriminatory actions.
  6. Approvals and Complaints: File appeals or complaints with our privacy team regarding data-related matters.
  7. Withdrawal of Consent: You can withdraw consent for specific purposes at any time without affecting the lawfulness of previous data processing.

Changes to Privacy Policy

We reserve the right to update this policy:

  1. Any modifications will be posted on our website with a revised effective date.
  2. We encourage users to periodically review this page for the latest information.

Contact Information

For any privacy-related inquiries, feedback, or data access requests:

  • Email: [email protected]
  • Postal Address: [Provide mailing address]

We are dedicated to addressing your concerns and ensuring a transparent and secure experience with our services.

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